We carefully prepare and package every order to ensure your purchase arrives safely and in excellent condition. Please review the following shipping information before placing your order.
Order Processing
Orders are typically processed within 2–5 business days unless a different processing time is mentioned on the product listing.
Custom, personalized, or made-to-order items may require additional processing time. Any applicable processing timeframe will be stated in the product listing.
Shipping & Delivery
Once your order has been processed, it will be shipped using the shipping method selected or available at checkout.
Estimated delivery times vary depending on:
- Destination country
- Shipping method
- Carrier
- Customs processing
- Weather and other circumstances beyond our control
Please refer to the estimated delivery date shown on Etsy at the time of purchase for the most accurate delivery estimate.
Please note: Delivery estimates are not guaranteed dates. Carrier delays, customs clearance, weather conditions, holidays, and other unforeseen circumstances may occasionally extend the delivery time.
Free Shipping
We may offer free shipping promotions on selected products or during specific promotional periods. When free shipping is available, the applicable offer will be displayed on the product page or at checkout.
International Orders & Customs
For international orders, your package may be subject to customs clearance, import duties, taxes, or other fees imposed by your country.
Any customs duties, import taxes, or additional fees charged by the destination country are the buyer's responsibility.
We cannot control customs processing times or guarantee how long an international package may remain in customs.
Tracking
When tracking is available, tracking information will be provided once your order has been shipped.
Please allow some time for the tracking information to update after shipment, as carrier systems may take a short period to register the package.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us through Etsy so we can review the situation and help you with the next steps.
Please understand that once an order has been handed over to the shipping carrier, delays caused by the carrier, customs, weather, or other circumstances outside our control may occur.
Incorrect Shipping Address
Please carefully check your shipping address before completing your purchase.
If you notice an incorrect address, contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
We are not responsible for orders delivered to an incorrect address provided by the buyer.
Delivery Expectations
Estimated delivery dates are provided to help you plan your purchase but are not guaranteed delivery dates.
Orders that arrive within the estimated delivery timeframe are considered delivered on time and are not eligible for refunds solely because the buyer expected an earlier delivery.
Need Help?
If you have any questions about shipping or your order, please contact us through Etsy. We are always happy to help and aim to respond within 24–48 hours.
Thank you for choosing our shop and supporting our small family business. ❤️